//Connected Customer Experiences.

SAP CX
Integration Services

/*

Whether you need to connect SAP Commerce Cloud with SAP S/4HANA, integrate customer-facing SAP solutions, or link your SAP ecosystem with third-party applications, we design and implement reliable integrations that keep your data and business processes connected.

Integration
Discovery

We analyze your existing SAP landscape, connected systems, and business processes to define the right integration approach.

This phase typically includes:

  • System landscape assessment
  • Business process mapping
  • Data flow analysis
  • Existing integration review
  • API and interface assessment
  • Integration roadmap

1

Integration
Delivery

We implement, test, and monitor integration flows to ensure reliable data exchange and uninterrupted business processes.

Our services include:

  • Integration implementation
  • API development and configuration
  • Data synchronization
  • Testing and validation
  • Deployment and monitoring
  • Ongoing support

3

2

Integration
Architecture

We design a secure and scalable integration architecture that connects SAP CX solutions with your SAP backend and third-party systems.

Our approach covers:

  • Integration architecture
  • API design
  • Data mapping
  • Security and authentication
  • Error handling
  • Scalability planning

We help companies deliver a wide range of SAP CX integration initiatives, including:

  • SAP Commerce & S/4HANA Integration – synchronizing products, customers, pricing, inventory, and orders across commerce and ERP systems.
  • SAP CX Solution Integration – connecting SAP Commerce Cloud with SAP Sales Cloud, Service Cloud, Customer Data solutions, and customer engagement platforms.
  • ERP & Business System Integration – integrating SAP CX solutions with SAP ERP, CRM, PIM, WMS, CPQ, accounting, and other enterprise applications.
  • Payment & Logistics Integration – connecting payment providers, tax services, carriers, fulfillment systems, and marketplace platforms.
  • API & Event-Based Integration – enabling secure real-time communication through APIs, events, and asynchronous data flows.
  • Integration Modernization – replacing fragile point-to-point connections with scalable, monitored, and maintainable integration architecture.

The most common business challenges we help solve

[1]

Disconnected
Data

Customer, account, and transaction data is stored across multiple systems, making it difficult to maintain a consistent view of each customer.

[2]

Manual Data
Transfers

Teams rely on spreadsheets, exports, or repeated manual entries to move information between commerce, ERP, CRM, and operational systems.

[3]

Data
Inconsistency

Differences in products, pricing, inventory, customer records, or order status can lead to errors and poor customer experiences.

[4]

Integration
Failures

Failed or poorly monitored integrations interrupt critical processes and make technical issues difficult to detect and resolve.

[5]

System
Complexity

As the number of SAP and third-party applications grows, point-to-point connections become harder and more expensive to maintain.

Let's discuss your SAP CX integration needs and create a connected ecosystem for your customer and business processes.

Contact our SAP Commerce team.

Case Studies

Integration of the CDXP Platform with B2B Ecommerce | Digital Marketing

Bloomreach Engagement, formerly known as Exponea, is a product offered by the American company, Bloomreach, recognized as a leading player in the e-commerce and marketing automation arena.

MarTech Integration and Management of Marketing Analytics

A long-term client needed to quickly strengthen their team with a data analyst and developer to support the growth of web marketing analytics. Thanks to our involvement, the project continued without interruption. We ensured data integration, flow development, and reporting, enabling the marketing and product teams to better evaluate traffic, optimize the frontend, and track the performance of new features.

Integration of Amazon Connect into a Workforce Management Solution

Our task was to design and implement a robust integration that would enable seamless collection and processing of both voice and digital interactions from Amazon Connect, their secure storage, further analysis, and utilization within the Workforce Management (WFM) solution.

Blog

integration platform

Integration Platform: When Systems Start Working Together

Data becomes scattered, people rewrite it manually, and mistakes multiply. The solution? An integration platform. In this article, you’ll learn how it works, when it makes sense to implement it, its benefits and risks, and which solutions are considered top-tier in 2024–2025.

Read More