//Connected Customer Experiences.
SAP CX
Integration Services
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Whether you need to connect SAP Commerce Cloud with SAP S/4HANA, integrate customer-facing SAP solutions, or link your SAP ecosystem with third-party applications, we design and implement reliable integrations that keep your data and business processes connected.
Integration
Discovery
We analyze your existing SAP landscape, connected systems, and business processes to define the right integration approach.
This phase typically includes:
- System landscape assessment
- Business process mapping
- Data flow analysis
- Existing integration review
- API and interface assessment
- Integration roadmap
1
Integration
Delivery
We implement, test, and monitor integration flows to ensure reliable data exchange and uninterrupted business processes.
Our services include:
- Integration implementation
- API development and configuration
- Data synchronization
- Testing and validation
- Deployment and monitoring
- Ongoing support
3
2
Integration
Architecture
We design a secure and scalable integration architecture that connects SAP CX solutions with your SAP backend and third-party systems.
Our approach covers:
- Integration architecture
- API design
- Data mapping
- Security and authentication
- Error handling
- Scalability planning
We help companies deliver a wide range of SAP CX integration initiatives, including:
- SAP Commerce & S/4HANA Integration – synchronizing products, customers, pricing, inventory, and orders across commerce and ERP systems.
- SAP CX Solution Integration – connecting SAP Commerce Cloud with SAP Sales Cloud, Service Cloud, Customer Data solutions, and customer engagement platforms.
- ERP & Business System Integration – integrating SAP CX solutions with SAP ERP, CRM, PIM, WMS, CPQ, accounting, and other enterprise applications.
- Payment & Logistics Integration – connecting payment providers, tax services, carriers, fulfillment systems, and marketplace platforms.
- API & Event-Based Integration – enabling secure real-time communication through APIs, events, and asynchronous data flows.
- Integration Modernization – replacing fragile point-to-point connections with scalable, monitored, and maintainable integration architecture.
The most common business challenges we help solve
[1]
Disconnected
Data
Customer, account, and transaction data is stored across multiple systems, making it difficult to maintain a consistent view of each customer.
[2]
Manual Data
Transfers
Teams rely on spreadsheets, exports, or repeated manual entries to move information between commerce, ERP, CRM, and operational systems.
[3]
Data
Inconsistency
Differences in products, pricing, inventory, customer records, or order status can lead to errors and poor customer experiences.
[4]
Integration
Failures
Failed or poorly monitored integrations interrupt critical processes and make technical issues difficult to detect and resolve.
[5]
System
Complexity
As the number of SAP and third-party applications grows, point-to-point connections become harder and more expensive to maintain.
Let's discuss your SAP CX integration needs and create a connected ecosystem for your customer and business processes.
Contact our SAP Commerce team.
Case Studies
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Blog

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